Transcription: You may have run into this yourself where you're having to put together a proposal for a client, whether that be an external client or internal to your organization, and they have a very specific format they want. They want it in a very specific electronic format that maybe you're not familiar with. It gets rather difficult. So what's happening is companies to do business-to-business e-commerce, whether external business-to-business or internal business-to-business, are using a format like XML, which is generic. They can stipulate the content model, but they know that developers and authors wh ...